ctc77 Terms & Conditions

1.1 Age Requirement

To use ctc77's services, you must be at least 21 years of age. Use of this platform by minors is strictly prohibited. ctc77 may request identity documents for age verification at any time.

1.2 One Account Per Person

Each person may hold only one account. If evidence of multiple accounts belonging to the same person is found, all accounts may be closed and all funds may be forfeited. Multiple accounts from the same household or IP address may require additional documentation for verification.

1.3 Information Provided at Registration

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in account cancellation. ctc77 reserves the right to verify identity through a national ID card or other documents at any time.

1.4 Account Security

It is your responsibility to keep your account login details strictly confidential. Allowing third parties to use or transferring the account is prohibited. If you suspect any unauthorized access or security breach, notify our support team immediately.

2.1 Accepted Payment Methods

Payment methods currently supported on ctc77:

• bKash — the most widely used mobile financial service
• Nagad — the postal department's digital financial service
• Rocket — Dutch-Bangla Bank's mobile wallet
• Upay — UCB's mobile financial service

2.2 Deposit Limits

The minimum deposit amount on ctc77 is ৳100, applicable for all methods listed above. Please contact our support team for details on the maximum deposit limit.

2.3 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. The following conditions must be met at the time of withdrawal:

• The account must be fully verified.
• The withdrawal method must match the deposit method.
• Withdrawals may be restricted until active bonus wagering requirements are fulfilled.
• Withdrawals may be suspended in cases of fraud or suspicious activity.

2.4 Transaction Verification

If any discrepancy arises in a deposit or withdrawal, ctc77 may request documents for additional verification. ctc77 reserves the right to take action in cases of fraudulent or unauthorized payments.

3.1 Welcome Bonus

New members at ctc77 will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, a deposit of ৳1,000 earns a ৳1,200 bonus for a total balance of ৳2,200. Alternatively, a ৳10,000 deposit earns a ৳5,000 bonus for a total of ৳15,000.

3.2 Wagering Requirements

A 20x wagering requirement applies to each bonus. Wagering is calculated on the bonus amount only, not on the deposit. For example, for a ৳1,200 bonus, the wagering requirement is ৳24,000 (৳1,200 × 20 = ৳24,000) — bonus winnings become withdrawable after that amount has been wagered.

3.3 General Bonus Terms

• Each bonus offer may be claimed once only.
• A bonus is eligible only for the person in whose name the account is registered.
• ctc77 reserves the right to withdraw any bonus or modify its terms.
• Bonuses may be cancelled in cases of bonus abuse or strategic play.
• Bonuses may only be usable on eligible games; specific terms apply to each promotion.

3.4 VIP Cashback Program

ctc77's VIP program has five tiers, with weekly cashback provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Our support team can provide details on the conditions for advancing to higher tiers.

4.1 Fraud and Deceptive Activities

• Creating multiple accounts to claim bonuses more than once.
• Creating or operating an account using another person's identity.
• Using stolen or unauthorized payment information.
• Operating games through software, bots, or automated systems.

4.2 Money Laundering

Using the ctc77 platform for any illegal money laundering activities is strictly prohibited. If suspicious financial activity is identified, ctc77 reserves the right to notify the legal authorities and suspend the relevant account.

4.3 Technical Interference

• Unauthorized modification of the platform's software or game engine.
• Hacking or attempting to breach the platform's security.
• Use of any technology that could influence game outcomes.

5.1 Finality of Bets

Once a bet is placed, it generally cannot be changed or cancelled. If an unusual outcome occurs due to a technical error, ctc77 reserves the right to review the relevant bet and cancel it if necessary.

5.2 Sports Betting

Markets across all sports betting categories are updated regularly. When placing bets on cricket, football, kabaddi, and other sports markets, the specific rules of each market apply. If a match is cancelled or abandoned, bet settlement is generally handled by returning the original stake.

5.3 Casino Games

All casino games, slots, and live casino games are operated by reputable software providers. The outcome of each game is determined through Random Number Generator (RNG) technology, which is fair and verifiable. If a technical dispute arises regarding a game outcome, ctc77 will treat the game provider's records as final.

5.4 Service Interruptions

ctc77 will not be liable for any loss to an ongoing bet or game session caused by an internet connection disruption or a technical issue on the platform. However, in such situations we will always strive for a fair resolution.

6.1 Use of Personal Information

ctc77 uses your personal information solely for account management, payment processing, identity verification, and customer service. Your information is not sold or shared with third parties, however information may be provided to authorities where required by law.

6.2 Security Measures

ctc77 uses SSL encryption technology to protect your information and financial transactions. Our systems are regularly audited and updated to ensure fair play. For more details, please visit our Privacy Policy page.

7.1 Account Closure by the User

You may request to close your account at any time by contacting our support team. Make sure to withdraw all eligible balance before closing the account. Bonus balances with unfulfilled wagering requirements may be forfeited.

7.2 Account Closure by ctc77

ctc77 may temporarily or permanently close any account for the following reasons:

• Violation of these terms and conditions.
• Fraud, deception, or suspicious activity.
• Failure to complete identity verification.
• Operating multiple accounts.
• Legal or regulatory obligations.

7.3 Inactive Accounts

A maintenance fee may apply to accounts that have been inactive for an extended period. Contact the support team to reactivate an inactive account. ctc77 will provide prior notice regarding the criteria for inactivity and any applicable fees.

8.1 Self-Control Tools

ctc77 believes in responsible gaming. Our platform offers the ability to set deposit limits, self-exclude, and take breaks. Contact our support team to use these tools.

8.2 Protection of Minors

ctc77 is always committed to preventing minors from gaming. If you believe a minor has used your account, notify our support team immediately.

9.1 Service Availability

ctc77 strives to provide an uninterrupted service, however the service may be temporarily unavailable due to technical maintenance or unforeseen circumstances. ctc77 will not be liable for any loss resulting from such interruptions.

9.2 Third-Party Services

Third-party services are used for payment processing and game operation. ctc77's liability is limited for any issues arising from the actions or failures of these third parties. We always strive to work with trusted and reputable partners.

9.3 Liability for Gaming Losses

Online gaming inherently carries financial risk. ctc77 is not responsible for financial losses arising from gaming. Set your own financial limits before playing and never bet beyond your means.

10.1 Complaint Submission Process

If you have any complaint against ctc77, please contact our support team first. We provide support 24 hours a day, 7 days a week via live chat and email. Support contact: [email protected]. We always strive for a fair and prompt resolution.

10.2 Dispute Resolution Method

If a resolution cannot be reached through discussion, the matter will be settled through mediation. If mediation by both parties still does not result in a resolution, the appropriate legal process will be followed. In any dispute under this agreement, the version written in Bengali shall be considered authoritative.

10.3 Severability of Terms

If any part of these terms and conditions becomes invalid or unenforceable, the remaining terms will continue to be in effect. Waiving any part of these terms will not be considered a waiver of subsequent terms.